Ingenieurbüro Heimann
Bild vom Ingenieurbüro Heimann
30.08.23

Senior Customer Support Engineer

Sulzbach, Germany

Join us for a shared and successful future! We are a specialized personnel service provider for the aerospace industry. You can look forward to an exciting assignment as a Senior Customer Support Engineer at our partner Airbus in Sulzbach.

Your tasks

We are looking for a Customer Support Engineer for our client in Sulzbach am Taunus or Berlin. The job holder is responsible for the following tasks:
  • Building, installing, and maintaining virtual and physical Linux servers (HP HP-Synergy, HP Blade Center, HP Proliant, and HP 3PAR-Storage)
  • Administration of Linux servers (RedHat Enterprise Linux and CentOS)
  • Support and administration of high-performance server clusters (pacemaker)
  • Ideally, database knowledge in one or more databases such as Oracle, MySQL/MariaDB, PostgreSQL
  • Incident management (2nd level support for RedHat Enterprise Linux and CentOS systems)
  • Patch management for RedHat Enterprise Linux versions 6, 7, and 8
  • Change, release, and configuration management
  • Participation in projects

Your Profile

  • Completed degree in computer science or completed training as an IT administrator or as a network and system administrator
  • Professional experience in Linux administration (RedHat Enterprise Linux Server and CentOS) desirable
  • Knowledge in Linux administration
  • Experience in working on complex project tasks
  • Good knowledge in virtualization (VMware, vCenter, RedHat Enterprise Virtualization)
  • Sound knowledge in network technology, TCP/IP, switching and routing
  • Experience with SAN storage systems
  • Language skills in German (fluent) and English (proficient)
  • Good communication skills to ensure information flow
  • Ability to integrate into a team
  • High level of responsibility, resilience and organizational talent
  • Class B driver's license and willingness to travel occasionally
  • Willingness to work in shifts or be on call

Our Offer

  • Permanent employment contract
  • Generally a 35-hour work week
  • Flexible use of working hours (compensatory time off or payment)
  • Attractive salary according to the ERA XXX of IG Metall
  • 30 days of annual leave
  • Possibility of working from home in consultation with the respective department
  • Comprehensive support during the hiring process and as an employee

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